Security:
As a company we make every effort to ensure we protect your personal information. All your details are securely encrypted using industry GeoTrust Secure Socket Layer (SSL) 256 Bit Strong SSL Encryption. All Credit/Debit cards are handled securely by SagePay (our payment service provider) and RBS Streamline (our merchant bank). We do not see your card details at any time.
Secure data transfer - GeoTrust provides our site's SSL secure certificate which is used to encrypt all of your personal data when it is sent to and from the internet. This means that information you to send to us can only be seen by us and vice versa.
Transaction security - to ensure your financial security we use SagePay, the UK's largest independent internet payment gateway, for our credit and debit card handling. We have chosen to do this so that our customers have confidence that their card details are in safe hands. Sagepay provides our secure payment gateway (Level 1 PCI DSS) and once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
3D Secure - otherwise known as "Verfied by Visa" & Mastercard Securecode", this is a new standard for credit security and we are already fully compliant. This standard allows you to set a password or pin number that you will always be asked for when you use your card. That way even if your card goes missing, no one will be able to successfully use it on fraudulent transactions.
Privacy
Our Use of Cookies - Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select products on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyse our demographic information in aggregate form.
If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you being able to use all services on our websites.
Using your data - we use your data solely for the purposes of your customer relationship with us. We do NOT rent our list of customers to third parties. We will only communicate with you in ways which you have control over. You can change your communication settings at any time in your account (see below).
Email Communication - we keep you up-to-date with special offers and products we think you'll like through emails and occasional postal mailings. If you want to change your email notifications or mailing preferences, just look for the 'Email Notifications' section in 'My Account Information'.
